Description

• Understand the Front Office Manager title with job descriptions.
• Learn how to Managed day-to-day operations along with ensuring quality and standards that met expectations of customers aka outpatients.
• Developed goals as well as priorities and accomplished the tasks
• Demonstrated leadership skills by settling complaints, disputes as well as grievances. Patients are unforgiving
• Supervised staff for ensuring that patient care and customer service, as well as financial objectives, were met.
• Provided timely information to co-workers, supervisors, and subordinates by telephone or e-mail.
• Participate in departmental meetings and clearly communicated various aspects for achieving desired results.

Why Should You Attend?

• Will your Medical Office Manager also need to perform billing and/or coding procedures?
• Does your Manager need a college degree?
• HIPAA discussed
• OSHA discussed
• Fluency in 2 languages a plus?
• Interactions with the physicians.

What tools and benefits will your session provide to the attendees?

Job Description, Mock Handbook, Patient Bill of Rights, Phone Center and their key practice efficiency.

Who Should Attend?

• Office Managers
• Supervisors
• Administrators
• physicians